EXW (Ex Works) Explained
Minimum obligation for the seller, maximum obligation for the buyer — including export clearance most buyers aren't set up to handle themselves.
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Freight steps the seller is obligated to take
Seller's premises
Where risk transfers
Buyer
Responsible for export clearance
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Incoterms 2020 rules, usable any mode
The seller's only job is to make the goods available
Under EXW (Ex Works), the seller's obligation ends at making the goods available at their own premises or another named place — not loaded onto any vehicle, not cleared for export, not handed to a carrier. Risk transfers to the buyer at that point, before any transport has even begun. Every subsequent step — loading, export customs clearance, the main carriage booking, insurance, import clearance, final delivery — is the buyer's responsibility and cost.
The part that catches buyers off guard: export clearance in the seller's own country is the buyer's job under EXW, not the seller's. A buyer in Toronto sourcing from Kuala Lumpur has to arrange Malaysia's own K2 Declaration through an RMCD-licensed customs agent — something a foreign buyer typically has no direct relationship with and has to set up specifically for this transaction. Most buyers underestimate this until the shipment is stuck at origin with no licensed agent lined up to file it.
When to use it: EXW makes sense when the buyer already has an established freight forwarder or agent at the seller's origin — a multinational buyer with its own regional logistics team, for instance — and genuinely wants full control over the routing and carrier choice from the first mile. It's a poor fit for a buyer with no origin-side presence, since the export-clearance gap above becomes a real operational problem, not a theoretical one.
The Export Clearance Gap
Under EXW, the buyer — not the seller — is responsible for export clearance in the seller's own country
A foreign buyer rarely has a direct relationship with a licensed customs agent in the seller's country. Confirm who's actually going to file that export declaration before agreeing to EXW terms, not after the goods are sitting at the seller's dock with no agent assigned.
See how FCA fixes this exact gap →Source: ICC Incoterms 2020 rules — EXW seller obligations (A2/A7) and buyer obligations (B2/B7).
Worked example
EXW Kuala Lumpur, buyer arranges everything from the factory gate
Take a real UAL corridor — a shipment moving Kuala Lumpur to Toronto on Emirates SkyCargo's KUL–DXB–YYZ routing, 2 business days on daily belly capacity both legs — priced under EXW.
Risk transfers the moment the seller makes the goods available at their Kuala Lumpur premises — before a truck has even arrived to collect them. From there, the Toronto-based buyer's appointed agent (in this case, UAL acting for the buyer) has to arrange everything: local cartage to KUL airport, Malaysia's K2 Declaration filed through an RMCD-licensed agent (the buyer's Toronto-based team can't file this themselves — Malaysian export declarations require a Malaysia-licensed agent regardless of who's paying), the AWB and airline booking on the Emirates KUL–DXB–YYZ routing, and CBSA clearance on arrival at Toronto Pearson.
Every cost above the factory gate — cartage, the licensed agent's filing fee, air freight, insurance if the buyer chooses to carry any, and CBSA duties — sits with the buyer, and every one of those steps has to be actively arranged, not assumed to happen automatically the way it would under a seller-arranged term like CPT or DAP.
What UAL handles for you
On an EXW shipment, UAL typically acts for the buyer, not the seller — arranging origin cartage, coordinating the licensed Malaysian agent for the K2 Declaration, booking the AWB, and managing the full routing through to CBSA release in Canada. We flag the export-clearance gap explicitly with buyers unfamiliar with EXW before booking, not after the goods are stranded at origin.
Frequently asked questions
No — strictly, the seller's only obligation is to make the goods available at their premises. In practice many sellers will assist with loading as a courtesy, but it isn't a contractual obligation under EXW the way it is under FCA.
Related
Incoterms 2020 rules, EXW obligations A1–A10/B1–B10: International Chamber of Commerce (ICC), Incoterms 2020. Last verified: August 2026.
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